Track Order

Track your order

Orders inside Dhaka arrive within 48 hours; Savar and outside Dhaka usually take 2 days.

Check your order status

Enter your order number and the phone number or email you ordered with. We’ll reply on WhatsApp with your order status.

It’s in your order confirmation.

WhatsApp opens with your details filled in. Just tap send.

Cancelled or on-hold order?Tracking may not be updated for cancelled or on-hold orders — please check your SMS for these updates. Didn’t get an SMS? WhatsApp us.
Ordered with your email?Sign in to see all your orders instantly
Have a Pathao tracking ID?Track your shipped parcel directly

Opens Pathao’s tracking page. Your ID starts with DI.

How your order moves

  1. Order placedYou get an order confirmation.
  2. ConfirmedWe may call you to confirm.
  3. ShippedYou get an SMS with your tracking ID.
  4. DeliveredCheck it in front of the rider and record an unboxing video.

Need help with an order?

Hotline09639725501WhatsApp+880 1351-531188